Case management is a coordinated process of obtaining essential resources on behalf of clients. Principal components are assessment of needs and strengths, followed by planning, implementing, and monitoring resources to provide appropriate and continuous services. Case management is characterized by advocacy, communication, and resource management. It promotes quality and cost-effective interventions and outcomes

Planning to Programming Link development started with ADOT's multimodal visioning called "Building a Quality Arizona" (bqAZ), the 2010 Statewide Transportation Planning Framework Study created a fiscally-unconstrained vision for the state's transportation system in 2050. bqAZ led to "What Moves You Arizona?," the state's Long-Range Transportation Plan 2010-2035, which applied financial constraint to the vision, identifying anticipated revenues and providing a recommended investment choice (RIC) that indicates how revenues will be allocated to four different investment types: preservation, expansion, modernization, and non-highway. The third step, and subject of this report, is "Linking the Long-Range Plan and Capital Improvement Program," or P2P Link, which focuses on how ADOT and its primary business partners, the Federal Highway Administration (FHWA), Metropolitan Planning Organizations (MPOs), and Councils of Governments (COGs), fund, build, maintain and operate the transportation system.

The Arizona Department of Transportation is the primary decision maker for federal-aid transportation plans and investments in non-metropolitan areas with populations below 50,000. However, ADOT understands the importance of consulting with local governments before, during, and after the decision making process to ensure participation results in improved transportation system planning, performance and project development. Therefore, ADOT has developed guidelines that outline the consultation process, and defines how and when outreach will occur with officials from rural areas. It is intended that this document is subject to review and revision every 5 years. In the event that Congress enacts new transportation language, this document will be subject to immediate revision.

The Strategic Plan comprises an ambitious set of goals and objectives. It is a “living” document that will guide our focus and activities. As such, some objectives and expected results will be subject to change as information and events unfold. Objectives and measures aligned to drive achievement have also been developed in Units, Sections, and Divisions throughout the Department.

The State Management Plan documents the procedures of the State of Arizona in managing and utilizing federal funds to assist public, Tribal, private for-profit, and private non-profit passenger transportation systems in Arizona. This document updates the 2007 plan and includes the State’s objectives, policies, procedures, and administrative requirements, in a form that is readily accessible to ADOT staff, the Federal Transit Administration, potential subrecipients, and the public.

While the economic environment in Arizona has gradually improved, vulnerable individuals and families rely on the Department for life-saving protective services and essential economic support. The Department has made important improvements in how we deliver benefits, goods and services to vulnerable individuals and families. The Plan outlines several of these on-going improvement efforts including cost-saving process improvements, expanded community collaborations, enhanced transparency and increased accountability.