In 2011, Drachman Institute contracted with the Arizona Department of Housing to develop a public education project about sustainable communities and transit-oriented development along the Metro Light Rail in Phoenix, Tempe, and Mesa, Arizona. The resulting reports present neighborhood analyses and transit-oriented development issues for eight light rail stations selected by the Arizona Department of Housing and the Sustainable Communities Working Group, providing base information on the square half mile area surrounding these sites.

At a “micro” level, the study developed information and provided recommendations to assist each of the paratransit programs in the region to operate services in the most efficient and effective manner possible. At the “macro” level, the study considered alternative regional service designs and developed a regional service plan for the area that would improve mobility for people with disabilities and satisfy the requirements of the Americans with Disabilities Act.

Valley Metro conducted a transit on-board survey between October 2010 and February 2011. The purpose of the survey was to better understand the travel pattern of transit users in the metropolitan Phoenix area, particularly the impact that light rail has had on regional travel patterns. The survey included nearly 100 bus routes and all light rail stations.