The Research and Planning Services Division provides data retrieval and analysis for a variety of stakeholders, statistical reporting to a number of County and State entities, and survey design and implementation. Staff is also responsible for strategic planning and Managing for Results reporting and coordination. In the future, this Division will become involved in program evaluation, statistical analysis and research into best practices and trends.

Land Use and Traffic Congestion is an investigation into the links among land use, travel behavior, and traffic congestion. Researchers focused on four transportation corridors in the Phoenix area: three older neighborhoods with relatively mixed, higher density land use, and one suburban area with lower density but high traffic volumes. The analysis suggested that the higher density corridors exhibited less congestion due to the greater mix of uses, shorter trip lengths, more travel by transit and non-motorized modes, and the presence of a secondary street grid system.