The Division of Children, Youth and Families is the state administered child welfare services agency responsible for developing the Child and Family Services Plan and administering the title IV-B programs under the plan. The Division provides child protective services; services within the Promoting Safe and Stable Families program; family support, preservation, and reunification services; family foster care and kinship care services; services to promote the safety, permanence, and well-being of children with foster and adoptive families; adoption promotion and support services; and health care services for children in out-of-home care.

The best setting for abused or neglected children who are removed from their homes is a family-based setting, such as with a relative or in licensed foster care. Because it is not family-based, congregate care, such as emergency shelters, group homes, and residential treatment centers, is the least preferred placement option. However, the number of Arizona children and the length of time they are in congregate care has increased and as a result, the costs for this placement type nearly doubled between fiscal years 2009 and 2013. Contributing to the increase in congregate care use is an inadequate supply of foster care homes; various state practices, including some related to permanency goals and activities; and inadequate access to behavioral health services. Although the Arizona Department of Child Safety has taken some steps to reduce the use of congregate care, it should consider other states’ experiences to identify multiple strategies for reducing its use.

The Chandler Airpark area encompasses nine square miles surrounding the Chandler Municipal Airport. The area plan provides the City of Chandler with a document that will strategically guide future development in and around the existing airport. The two major goals of this plan are the protection of the Municipal Airport from residential encroachment and the aggressive economic development of the Airpark area.

The City of Chandler developed the South Arizona Avenue Entry Corridor Study in 2006, setting forth a vision for the development of the corridor between Dr. A.J. Chandler Park and the new SanTan Freeway, ¾ mile to the south. Between downtown and the freeway is the corridor that the City intends to see redeveloped, with mixed residential and commercial uses to create a dynamic new “front door” for Chandler. The purpose of these design guidelines is to guide zoning requests within the South Arizona Avenue Corridor to achieve the objectives of the Chandler General Plan. The overall goal of these objectives is to implement the vision for South Arizona Avenue. The guidelines address the major design aspects of new office, retail and residential buildings in the corridor. Design Guidelines are not building or streetscape designs; they provide design direction so that each project’s architectural design will reinforce the City’s strategic intentions as this important area of the city responds to its new role as Chandler’s “front door.” These guidelines also identify streetscape design principles for South Arizona Avenue with the objective of coordinating public and private design in the Corridor.

This report addresses (1) expenditures for the recruitment, retention, training, licensing, and tracking of homes maintained by foster parents; (2) an assessment of whether the Department’s contract process of home recruitment, study, and supervision is the most appropriate means to provide these services; and (3) best performance measures to evaluate the effectiveness of these services. Although contracting appears to be an appropriate method for obtaining foster home recruitment-related services, the Department should improve how it contracts for these services.

In fiscal year 2013, the Department paid at least $14.6 million for transportation services for child protective services clients. However, the Department does not use performance measurement to manage and evaluate these services, including overseeing contracted transportation providers. The Department should develop and implement a performance measurement system to evaluate these services and ensure that this system provides the necessary data to evaluate the appropriateness and cost-effectiveness of contracting for these services. In addition, although the Department has implemented some procedures to help ensure proper payments to transportation providers for these services, additional steps would help address internal control deficiencies.