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Created2016-09
Description
The primary mission of Arizona Highways magazine (AHM) is to promote travel and tourism in Arizona. The magazine has conducted a subscriber survey approximately every five years since the early 1990s, with the last survey conducted in 2009. However, no longitudinal analysis of survey data has ever been conducted to

The primary mission of Arizona Highways magazine (AHM) is to promote travel and tourism in Arizona. The magazine has conducted a subscriber survey approximately every five years since the early 1990s, with the last survey conducted in 2009. However, no longitudinal analysis of survey data has ever been conducted to identify trends over time. This study has provided information regarding the reading habits of AHM subscribers, their interest in AHM editorial content, and their opinions regarding their subscriber experience. Findings from the study also provided insights into AHM customer loyalty, engagement, and purchasing behaviors; the perceived value of subscribership and trust in the AHM brand as a credible source for travel information; reader likelihood of recommending AHM to others; and the influence of AHM on tourism. Finally, this study also provided information obtained from former AHM subscribers, including their primary reasons for nonrenewal and suggestions regarding benefits or offers that would encourage them to reconsider subscribing. Recommendations were developed to assist AHM in adjusting its scope and focus to respond to changing reader expectations and preferences, particularly those in the 25-54 age group, and to support ongoing improvement in AHM's marketing and promotion activities and customer service processes. The recommendations are presented within a suggested implementation plan consisting of short-, mid-, and long-term actions. The research findings can be used by AHM to inform development of subscriber acquisition and retention strategies and to ensure that business planning, editorial, and marketing strategies align with reader expectations of AHM regarding the inherent trust and credibility of its brand.
42734-Thumbnail Image.png
Created2000-07
Description

This study by DR. Philip Rosen stands as one of the most impressive, given the scope of the author's knowledge, and it is one of the most ingenious, given the proposed concepts for restoration and protection of native fish and frogs within the urban Tucson Basin.

42719-Thumbnail Image.png
Created2001-10
Description

Because the West Branch area has been left alone, it has a chance to recover and become a part of the larger Paseo de las Iglesias project, and a cornerstone of a more extensive effort at ecological restoration involving the mesic coorridors of Pima County, the Santa Cruz, Rillito, and

Because the West Branch area has been left alone, it has a chance to recover and become a part of the larger Paseo de las Iglesias project, and a cornerstone of a more extensive effort at ecological restoration involving the mesic coorridors of Pima County, the Santa Cruz, Rillito, and Pantano.