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Created2016-09
Description
The primary mission of Arizona Highways magazine (AHM) is to promote travel and tourism in Arizona. The magazine has conducted a subscriber survey approximately every five years since the early 1990s, with the last survey conducted in 2009. However, no longitudinal analysis of survey data has ever been conducted to

The primary mission of Arizona Highways magazine (AHM) is to promote travel and tourism in Arizona. The magazine has conducted a subscriber survey approximately every five years since the early 1990s, with the last survey conducted in 2009. However, no longitudinal analysis of survey data has ever been conducted to identify trends over time. This study has provided information regarding the reading habits of AHM subscribers, their interest in AHM editorial content, and their opinions regarding their subscriber experience. Findings from the study also provided insights into AHM customer loyalty, engagement, and purchasing behaviors; the perceived value of subscribership and trust in the AHM brand as a credible source for travel information; reader likelihood of recommending AHM to others; and the influence of AHM on tourism. Finally, this study also provided information obtained from former AHM subscribers, including their primary reasons for nonrenewal and suggestions regarding benefits or offers that would encourage them to reconsider subscribing. Recommendations were developed to assist AHM in adjusting its scope and focus to respond to changing reader expectations and preferences, particularly those in the 25-54 age group, and to support ongoing improvement in AHM's marketing and promotion activities and customer service processes. The recommendations are presented within a suggested implementation plan consisting of short-, mid-, and long-term actions. The research findings can be used by AHM to inform development of subscriber acquisition and retention strategies and to ensure that business planning, editorial, and marketing strategies align with reader expectations of AHM regarding the inherent trust and credibility of its brand.
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ContributorsThe Coconino Sun (Publisher)
Created1924-08-22
Description

Editoral attacking Senator Ralph Cameron for attempting to buy Bright Angel Trail.

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ContributorsEakin, J. R. (Author)
Created1924-10-24
Description

Travel statistics for Grand Canyon National Park.

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ContributorsMiami Daily Silver Belt (Publisher)
Created1924-10-25
Description

Rebuttal to the editoral published in the Coconino Sun attacking Ralph Cameron.

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ContributorsGavin, J. E. (Author)
Created1924-09-04
Description

Letter from J. E. Gavin to Louis C. Cramton regarding the Bright Angel Trail controversy, including newspaper clipping.

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ContributorsHayden, Carl T. (Author)
Created1924-12-16
Description

Letter from Carl Hayden to Fred S. Breen regarding Yaki Point, the sale of Bright Angel Trail and the building of a road between Maine and the Grand Canyon.

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ContributorsBreen, Fred S. (Contributor)
Created1924-12-07
Description

Letter from Fred Breen to Carl Hayden regarding the sale of Bright Angel Trail.

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ContributorsHayden, Carl T. (Author)
Created1924-12-18
DescriptionTelegram from Carl Hayden to the Coconino Sun informing the paper that no funds for an approach road will be granted until the United States government owns Bright Angel Trail.