Landscaping planted after January 1, 1987 within publicly owned rights-of-way and irrigated with groundwater may be planted only with plants listed on the ADWR Low Water Use/ Drought Tolerant Plant List for the Tucson AMA. The director may waive this requirement under special circumstances. This list can also be used as a resource for residents and businesses that are interested in conserving water. The list provides a wide array of plants to accomplish a variety of low wateruse landscape designs.

The list was compiled by the Department of Water Resources in cooperation with the Landscape Technical committee of the Arizona Municipal Water Users Association, comprised of experts from the Desert Botanical Garden, the Arizona Department of Transportation and various municipal, nursery and landscape specialists. Individuals wishing to add or delete plants from the list may submit information to the Director of the Arizona Department of Water Resources for consideration.

In the spring of 2004, a group of individuals involved in various aspects of Arizona's juvenile justice system gathered together to discuss the topic of gender-specific treatment for system-involved girls, particularly girls diagnosed with co-occurring disorders of mental health and substance abuse. The group evolved into the Arizona Integrated Girls' Initiative, with the mission to establish Arizona as a leader in the development of program models, policies and services that comprehensively address the unique needs of girls.

This pamphlet describes CyberPort as multinational in its approach, considering the impacts of cross-border traffic at the local, state, and regional levels. The goal of CyberPort in Arizona is to increase the capacity of Nogales, San Luis and Douglas to serve as safe, secure and efficient gateways between the United States and Mexico. Nogales, as Arizona’s primary commercial port-of-entry, is naturally positioned to serve as the port of choice for western U.S.-Mexico trade.

The Department of Environmental Quality monitors and enforces regulated facilities’ compliance with environmental laws and regulations to control or prevent the release of contaminants into the environment that may have negative effects on the public’s health. Regulated facilities include power plants, wastewater treatment plants, dry cleaners, construction equipment, and other portable pollution sources. Although the Department monitors compliance by conducting inspections of regulated facilities, it can more effectively protect public health and the environment by targeting inspections of facilities based on risk. Additionally, the Department needs to take more consistent, timely, and effective enforcement actions.

Created in 1990, the Arizona Board of Appraisal regulates real estate appraisal in Arizona by licensing and certifying appraisers, registering appraisal management companies (AMCs) and property tax agents, investigating complaints, and issuing discipline for violations of board statutes and rules. The Board’s complaint resolution process has several weaknesses that contribute to potentially untimely and/or inappropriate complaint resolution, such as insufficient documentation regarding some board decisions, delays in assigning complaints for contract investigations, and inadequate monitoring of complaints to ensure timely resolution. Although the Board has taken steps to improve its process, it should develop and implement policies and procedures to address these weaknesses. The Board should also comply with statutory requirements for registering AMCs and develop and implement policies and procedures for providing timely and complete complaint and disciplinary information to the public.

Created in 1952, the Arizona State Board of Physical Therapy regulates the practice of physical therapy by licensing physical therapists and certifying physical therapist assistants, registering certain physical therapy businesses, investigating complaints, and imposing discipline for violations of board statutes and rules. The Board should continue to improve its complaint resolution timeliness. Although the Board resolved the majority of the complaints it received between fiscal years 2009 and 2011 within the 180-day standard for health regulatory boards, 43 percent of the complaints took between 181 days to 18 months to be resolved. Factors contributing to lengthy complaint resolution included lengthy investigations and delays in holding formal and informal hearings. The Board has taken steps to improve complaint resolution timeliness, which it should continue to monitor.

The Registrar of Contractors licenses and regulates residential and commercial contractors. The ROC can improve the regulation of contractors and better protect the public by adequately addressing construction complaints and disciplining contractors when warranted. The ROC should promote earlier resolution of construction complaints by monitoring complaints as they move through its complaint-handling process and by adding time frames to this process, and it should ensure that discipline is imposed in a timely manner. Also, regardless of whether the ROC replaces its current data system, the ROC should take key actions to enable its data system to perform agency functions efficiently and effectively. This report also provides information about the Residential Contractors’ Recovery Fund.

The purpose of the Arizona Update of the Colorado River Regional Transportation Study was to update the Arizona portion of the 1993 Colorado River Regional Transportation Study. The study was conducted by the Arizona Department of Transportation in cooperation with Bullhead City and Mohave County. For this study, Bullhead City and Mohave County collected traffic volume data and information on the current population and employment.