The Arizona Department of Transportation (ADOT) completed a comprehensive customer satisfaction assessment in July 2009. ADOT commissioned the assessment to acquire statistically valid data from residents and community leaders to help it identify short-term and long-term transportation priorities. The survey found that state residents feel: Safe on the state's highways; ADOT keeps the roads clean; ADOT keeps the landscaping well maintained; Satisfied with the Motor Vehicle Division; ADOT is moving in the right direction; Dissatisfied with condition of highway shoulders (should be improved); Dissatisfied with nighttime visibility of highway striping; Dissatisfied with the frequency of public transit where they live; and Dissatisfied with traffic flow on highways during rush hour. Both residents and community leaders said the transportation issues with the highest priorities were: Repairing and maintaining existing highways; Enhancing highway safety; and Relieving congestion on highways.

The State of the System Report is a compilation of the physical inventory and status of the Maricopa County Department of Transportation’s infrastructure. It addresses roadway congestion, traffic safety, low volume road paving, bridges, and pavement conditions. Also, included are recommendations for future improvements within each of the infrastructure categories. The SOS report has been produced annually since 1998.

We have an opportunity now that we have not had in the past 25 years to develop some comprehensive planning so that we can continue to enjoy the environmental amenities that make it so nice to live in Tucson. These species include not only the common one that we live with on a day to day basis, but also some of the rare species that most of us are not lucky enough to see (but still care about preserving).