While the economic environment in Arizona has gradually improved, vulnerable individuals and families rely on the Department for life-saving protective services and essential economic support. The Department has made important improvements in how we deliver benefits, goods and services to vulnerable individuals and families. The Plan outlines several of these on-going improvement efforts including cost-saving process improvements, expanded community collaborations, enhanced transparency and increased accountability.

Information on arsenic exposure around Arizona has been available for several years. It is only recently that people have begun moving into areas where high arsenic levels may affect large numbers of people. Because of these new trends, the ADHS is providing more detailed information to the public on how to protect themselves.

A resident of Wickenburg, Arizona and her husband reported experiencing some adverse health effects that she felt may be attributed to a recent pesticide application to her home. The family requested the Arizona Department of Health Services to evaluate whether the remaining levels of pesticides present in her home would cause any health effects. The resident reported to ADHS that their symptoms continued to worsen over time, and that the chemical continued to pool in their house even after being wiped up several times, so that she and her husband vacated the house. The couple underwent extensive testing, and are receiving oxygen treatment to alleviate their symptoms. No medical records have been submitted to ADHS for review, and it is difficult to conclusively analyze health outcome information as it has been self reported.

In September 2005, some concerned Walker residents contacted the Arizona Department of Health Services in regards to the quality of groundwater in the area. The residents petitioned ADHS to perform well water tests to determine the character of the water, and whether there is any potential health risk associated with consuming or using the water. In response to the concerned community members and in agreement with the Agency for Toxic Substances and Disease Registry, ADHS collected water samples from the site and completed a health consultation. This health consultation evaluates if the levels of lead and other metals in the private wells in Walker area pose any adverse health effects.

The Arizona Department of Environmental Quality asked the Arizona Department of Health Services to evaluate the health threat to residents from exposures to ash fallout from a fire at an asphalt plant located on the Salt River Indian Reservation in Mesa, Arizona. The facility has recently been bought by Vulcan, Inc. The site is located just north of the Salt River between Dobson and Alma School Roads. April 13, 1999.

The Arizona Department of Environmental Quality (ADEQ) requested the Arizona Department of Health Services to determine whether exposure to tetrachloroethylene (PCE) in the indoor air of a vacant dry cleaning facility and an attached convenience store posed a health threat to workers renovating the former dry cleaners and the patrons and employees of the convenience store. The former Viking Cleaners operated from 1954 until 2000. The building houses two businesses, Viking Cleaners, which is currently vacant but under renovation, and an attached convenience store that is currently in operation.