Morrison Institute for Public Policy Publications Archives

This study summarizes and analyzes the findings of a statewide survey conducted last year of samples of homeless individuals in the Phoenix and Tucson areas and across the state. The aim of this report is to join with other, ongoing efforts to develop effective policies concerning such issues as job training, treatment for the mentally ill and Arizona’s critical need for affordable housing. Hopefully, it will help politicians and policymakers talk more openly and productively about a pervasive social problem that is both glaringly obvious and largely invisible.

Because of the urgency of workforce issues and the desire to begin a statewide discussion about workforce goals and choices, the Governor’s Council on Workforce Policy wanted to understand if, and how, program governance and organization are hampering progress and what changes might be beneficial. The council asked Morrison Institute for Public Policy (School of Public Affairs, College of Public Programs, Arizona State University) to: (1) Explore the strengths and weaknesses of the organization of Arizona’s workforce system, particularly at the state level (2) Review how other states have revamped their systems and connected workforce and economic development (3) Recommend options for improving Arizona’s system During the second half of 2003, Morrison Institute for Public Policy talked with more than 60 workforce professionals, business people, and workforce board members across Arizona either individually or in small groups, researched other states’ approaches through interviews with officials in other states and national organizations, analyzed responses to an online survey of selected local workforce investment board members, and reviewed a wide variety of materials on economic, workforce, and community development. This report is the first of many steps for Arizona to reflect and act on workforce development governance and its system, because as Thurgood Marshall said, "You can’t stand still. You must move, and if you don’t move, they will run over you."

Majorities of all panelists statewide named crime/public safety as among the chief indicators of “quality of life” and as among the top issues their officials should address. Nearly half said they thought crime was getting worse. But looking beneath these overall views reveals a pair of seeming paradoxes. The first is that, despite their strong concerns about crime, most respondents also said that their own neighborhoods are relatively safe places, and that they felt safe walking alone at night. The second paradox is that, generally speaking, those Arizonans who are less personally liable to become victims seem more emphatic in their concern about crime than those who seem more likely to be victimized.

When they’re not sleeping, working, or tending to other duties, Arizonans keep busy. From museum tours to farmer’s markets, softball to spiritual quests, they spend their personal time on a wide array of different activities, from high culture to casual pastime. And—little surprise here—they tend to like to do them outside. These findings arise from a survey asking Arizonans about their leisure-time pursuits, leaving it for them to decide what they consider to be “arts and culture” or “leisure activities and pastimes.” In response, 45% of panelists say they regularly attend at least one type of arts and cultural event, and 77% say they say they regularly participate in leisure activities and pastimes.

Good jobs and good schools—few would disagree that these are essential elements of a secure and rewarding life. Both are also vital components of a healthy society: Good jobs create revenue to support quality schools, which in turn produce a superior workforce to fill those jobs. Based on survey panelists’ responses, most Arizonans seem to feel that they’re doing well on the employment front, but not quite so well concerning education.

Arizonans have gained a reputation for their low opinion of government, despite -- or perhaps because of -- the major role played by all governmental levels in residents’ daily lives. This view was reflected in the responses to this segment of the survey, as panelists generally gave low ratings to the government services they were asked to judge. This was especially true of lower-income panelists. But the respondents’ low ratings might not always have been based upon personal experience: Few panelists said they had sought information from government or community agencies. This may be due to the increasing popularity of the Internet as a self-help source, but it could also mean that relatively few residents need the services or know they are available. In any case, more than half of those who did seek information said they were satisfied with the result. Panelists were not dismissive of all collective efforts at social betterment. They expressed high levels of agreement that good community-based programs can prevent many social problems, from drug and alcohol addiction to child abuse and juvenile delinquency. Asked how they themselves would distribute public funds for social problems, most respondents choose programs for children, affordable housing, and health insurance.

The purpose of this brief report is to provide information about Arizona’s system of workforce development, the Workforce Investment Act of 1998 (WIA), how the Act has been implemented in the greater Phoenix area and the program’s relevance to business. It is an update of a previous brief on the subject from February 2000. Prepared by Morrison Institute for Public Policy at the request of Greater Phoenix Leadership, the information contained in this report is intended for a business audience.